Terms of Service

Below you'll find out website service terms

Please read the following terms of use agreement carefully. By accessing or using our site and our services, you hereby agree to be bound by the terms and all terms incorporated herein by reference. If you do not expressly agree to all of the terms and conditions, then please do not access our sites or make us of our services.

Description of services offered

Estate Agent Feeds is an e-commerce website that provides property data consolidation, storage, data conversion and various incoming and outgoing automated data feed delivery services for estate agents, property managers, software companies, property portals and the property industry as a whole.

Once an individual registers for our services, through the process of creating an account, the user shall then be considered a "member."

The member acknowledges and agrees that the services provided and made available through our website, which may include some mobile applications and that those applications may be made available on various social media networking sites and numerous other platforms and downloadable programs, are the sole property of Estate Agent Feeds. At its discretion, Estate Agent Feeds may offer additional website services and/or products, or update, modify or revise any current content and services, and this Agreement shall apply to any and all additional services and/or products and any and all updated, modified or revised services unless otherwise stipulated. Estate Agent Feeds does hereby reserve the right to cancel and cease offering any of the aforementioned services and/or products. You, as the member , acknowledge, accept and agree that Estate Agent Feeds shall not be held liable for any such updates, modifications, revisions, suspensions or discontinuance of any of our services and/or products. Your continued use of the services provided, after such posting of any updates, changes, and/or modifications shall constitute your acceptance of such updates, changes and/or modifications, and as such, frequent review of this Agreement and any and all applicable terms and policies should be made by you to ensure you are aware of all terms and policies currently in effect. Should you not agree to the updated, modified, revised or modified terms, you must stop using the provided services.

Services

To purchase access to our website services, you must pay the applicable fees after your registration has been approved and entered into our system, or before the applicable service commences beyond any free period. In the case of an error with your registered information you can request we correct them or you can update them via your account dashboard under Administration > Manage Admins.

The service will remain active for the duration of your purchased period which you are free to extend at any time. Purchase periods range from 30 days to 12 months and It's your responsibility to make use of the service to the full extent that it is offered or provisioned during that time period.

Estate Agent Feeds are not obligated to provide refunds or discounts for accounts that remain partly unused for extended periods of time unless the account usage clearly falls without the guidelines stipulated within our Refund Policy.

Registration

To register and become a "member" of the Site, you must be a sole trader or a company that qualifies for an account on at least 1 of the portal services we work with. In addition, you must be in good standing and not an individual or company that has been previously barred from receiving Estate Agent Feeds services under the laws and statutes of the United Kingdom or other applicable jurisdiction.

Furthermore, the registering party hereby acknowledges, understands and agrees to:

  • A) to furnish factual, correct, current and complete information with regards to yourself and your company as may be requested by the data registration process, and
  • B) maintain and promptly update your registration and profile information in an effort to maintain accuracy and completeness at all times.

If anyone knowingly provides any information of a false, untrue, inaccurate or incomplete nature, Estate Agent Feeds will have sufficient grounds and rights to suspend or terminate the member in violation of this aspect of the Agreement, and as such refuse any and all current or future use of Estate Agent Feeds Services, or any portion thereof.

Privacy policy

Every business member's registration data and various other personal information are strictly protected by the Estate Agent Feeds Privacy Policy. As a member, you herein consent to the collection and use of the information provided, including the transfer of information within the United Kingdom and/or other countries for storage, processing or use by Estate Agent Feeds and/or our subsidiaries and affiliates.

Member accounts and security

After providing your registration data and we've created an account, you will be provided a random password - which you can later change - and account type designation. You shall be responsible for maintaining the secrecy and confidentiality of your password and for all activities that transpire on or within your account. It shall be your responsibility to notify Estate Agent Feeds immediately if you notice any unauthorized access or use of your account or password or any other breach of security. Estate Agent Feeds shall not be held liable for any loss and/or damage arising from any failure to comply with this term and/or condition of the TOS.

Service fees

The fees in respect to our website services will be set out on our website, business brochures or within your account dashboard.

To use our service you must pay to us the fees in respect to our website services in advance, in cleared funds, and in accordance with any instructions displayed within our website or agreed upon in writing.

We may vary fees from time to time by posting new fees on our website or within updated brochures, but this will not affect fees for services that you have previously paid.

If you dispute any payments made to us, you must contact us immediately and provide full details of your claim. Please see our Refund Policy for more information.

Charge-backs

Payments authorised by Estate Agent Feeds will usually leave payment description on your bank or financial statement similar to 'EAF 3 Month Subscription'.

If you make an unjustified credit card, debit card or other charge-back then you will be liable to pay us, within 7 days following the date of our written request:

  • an amount equal to the amount of the charge-back;
  • all third party expenses incurred by us in relation to the charge-back (including charges made by our or your bank or payment processor or card issuer);
  • all reasonable costs, losses and expenses incurred in recovering the amounts referred to in this section (including without limitation legal fees and debt collection fees),
  • and for avoidance of doubt, if you fail to recognise or fail to remember the source of an entry on your card statement or other financial statement, and make a charge-back as a result, this will constitute an unjustified charge-back for the purposes of this section (Fees).

If you owe us any amount under or related to these terms, we may suspend or withdraw the provision of services to you.

Your content

As a member of the site, you herein acknowledge, understand and agree that all information, text, photographs, documents, video, links, messages, customer information or any other content, whether it is publicly or privately posted and/or imported/transmitted, is the expressed sole responsibility of the individual or services from whom the content originated. In short, this means that you are solely responsible for any and all content posted, uploaded, emailed, transmitted, imported or otherwise made available by way of Estate Agent Feeds services, and as such, we do not guarantee the accuracy, integrity or quality of such content especially if our service is converting values that were incorrect or missing to begin with. It is expressly understood that by use of our services, you may be exposed to content including, but not limited to, any errors or omissions in any content posted, and/or any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted or otherwise made available by Estate Agent Feeds.

Furthermore, you herein agree not to make use of Estate Agent Feed services for the purpose of:

  • uploading, posting, emailing, imported, transmitting or otherwise making available any content deemed unlawful, harmful or invasive to others.
  • Impersonating any individual or entity, or falsely stating or otherwise misrepresenting any affiliation with an individual or entity.
  • uploading, posting emailing, importing, transmitting or otherwise making available any content that may infringe upon any patent, copyright, trademark or intellectual rights of any other party.
  • interfering with or disrupting any Estate Agent Feeds services, servers and/or networks that may be connected or related to our website, including, but not limited to, the use of any device software and/or routine to bypass the robot exclusion headers or our data import limits;

Estate Agent Feeds herein reserves the right to pre-screen, refuse and/or delete any content currently available through our services. In addition, we reserve the right to remove and/or delete any such content that would violate the TOS or which would otherwise be considered offensive to other visitors, users and/or members.

You may edit your content to the extent permitted using either the editing functionality made available via our account dashboard or one of the remote data feed import facilities.

Digital communication

Upon successful registration, you hereby acknowledge that by using estateagentfeeds.com to send electronic communications, which would include, but are not limited to, email, searches, property data, uploading of files, photos, attachments and/or videos, you will be causing communications to be sent through our computer network. Therefore, through your use, and thus your agreement with this TOS, you are acknowledging that the use of this service may result in international transmissions through or from more than 1 third party system.

Indemnity

All members herein agree to insure and hold Estate Agent Feeds, our subsidiaries, affiliates, agents, employees, officers, partners and/or licensors blameless or not liable for any claim or demand, which may include, but is not limited to, reasonable solicitor fees made by any third party, which may arise from any content a member of our site may submit, post, modify, transmit or otherwise allow to be made available through our services, the use of the Estate Agent Feeds services or your connection with these services, your violations of the Terms of Service and/or your violation of any such rights of another person.

Commercial re-use of services

The member herein agrees not to replicate, duplicate, copy, trade, sell, resell nor exploit for any commercial reason any part, use of, or access to Estate Agent Feeds site.

Modifications

Estate Agent Feeds shall reserve the right at any time it may deem fit, to modify, alter and or discontinue, whether temporarily or permanently, our service, or any part thereof, with or without prior notice. In addition, we shall not be held liable to you or to any third party for any such alteration, modification, suspension and/or discontinuance of our services, or any part thereof.

Termination

As a member of estateagentfeeds.com, you may cancel or terminate your account, associated email address and/or access to our services by submitting a cancellation or termination request to support@estateagentfeeds.com.

As a member, you agree that Estate Agent Feeds may, without any prior written notice, immediately suspend, terminate, discontinue and/or limit your account, any email(s) associated with your account, and access to any of our services. The cause for such termination, discontinuance, suspension and/or limitation of access shall include, but is not limited to:

  • any breach or violation of our TOS or any other incorporated agreement, regulation and/or guideline;
  • by way of requests from law enforcement or any other governmental agencies;
  • the discontinuance, alteration and/or material modification to our services, or any part thereof;
  • unexpected technical or security issues and/or problems;
  • any extended periods of inactivity;
  • any engagement by you in any fraudulent or illegal activities; and/or
  • the non-payment of any associated fees that may be owed by you in connection with your estateagentfeeds.com account services.

Furthermore, you herein agree that any and all terminations, suspensions, discontinuances, and or limitations of access for cause shall be made at our sole discretion and that we shall not be liable to you or any other third party with regards to the termination of your account, associated email address and/or access to any of our services.

The termination of your account with estateagentfeeds.com shall include any and/or all of the following:

  • the removal of any access to all or part of the services offered within estateagentfeeds.com;
  • the deletion of your password and any and all related information, files, and any such content that may be associated with or inside your account, or any part thereof; and
  • the barring of any further use of all or part of our services.
  • Estate Agent Feeds reserves to right to store, maintain, and preserve user generated content (reviews, feedback) indefinitely. Closure of Estate Agent Feeds accounts will not result in deletion of user reviews or feedback. Estate Agent Feeds reserves the right to continue storing and publishing reviews even after cancellation of services.

Publish date Mar 2019

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